ETourandTravel (ETT) is a licensed, bonded ARC-Accredited Travel Agency (ACN: 10-77758-3) in the State of Florida since 1995. ARC-accredited Travel Agencies are premium professional Travel organizations having met the rigorous financial, personnel and ticket-security requirements and successfully completed stringent training and specialist testing, ARC-accredited Agencies demonstrate a commitment to the health and growth of their businesses and to the Travel industry as a whole. ETourandTravel is also registered in the following states (not all states issue registration numbers): AL (97-111 ALTM), AR, AZ (AZ 324833), CA (CST 2039656), CO, IA (471), IN (TS R2024), KY (TR-6731), LA, ME (CO3474), MS (CS-10-01349), MT, NC, OH, OR (FF10145-13), PA (T2009000000196), RI, TX (TS #960016), WA (602-605-614-001-0001), WI (2272-8622), WV (198872-DN), and WY.
Eligibility. This package is only valid for adults at least 25 years of age or older (one member of the traveling party must be 25). Proof of age will be required during check-in. All touring guests must check-in with at least one valid government ID, such as a driver’s license, passport, state ID card, etc. One person in the travelling party must speak, understand, and read fluent English. At least one person on tour must be a citizen or permanent resident of the United States, Canada, or the United Kingdom. The traveler must have a major credit card and be credit worthy. Customers with an active bankruptcy are not qualified for this promotion unless proof of discharge is provided. You may not participate in this promotion if you are currently a Festiva Adventure Club ® member, have an open, incomplete package requiring attendance at a sales presentation, or have participated in a Festiva Adventure Club ® promotion requiring attendance at a sales presentation at the same resort within the past thirteen (13) months or within the last six (6) months at any other Festiva Adventure Club ® resort location. Guests are allowed to attend a vacation ownership presentation a maximum of two (2) times per destination and a maximum of four (4) times with Festiva. Offer valid one per household only. In the event that more than 1 couple is travelling together on multiple promotions, the customer must notify ETT and call Customer Service to discuss options. This package may be transferred to any adult(s) over the age of 25 that meet all eligibility requirements for a $50.00 charge, subject to the then current terms & conditions. This package may not be used in conjunction with any other ETT promotion, package or voucher. This vacation does not include airfare, gratuities, meals, toll reimbursement, or gas for transportation.
Resort Presentations. . At each destination, you’ll enjoy an informative 120-minute presentation on the benefits of vacation ownership. All adult members of the traveling party must attend the presentations and proof of major credit card will be required. If legally married, engaged, or cohabitating, both partners must travel and attend the presentation(s) together. For single guests, you must meet all other qualifications and not be a full-time student. If you fail to attend the vacation ownership presentation or meet the other requirements set forth in these terms and conditions, you understand that you will be charged the full retail value for accommodations and any gift(s) received less the purchase price of the vacation package. Orlando, FL only: Customers who live in Lake, Orange, Osceola, Polk, or Seminole counties are not eligible to attend a resort presentation. Branson, MO only: Customers who reside within 25 miles of the Branson Preview Center are not eligible to attend a resort presentation. Charleston, SC only: Children under the age of seven are not permitted to attend the presentation (no supervised area at presentation location). For information on your tour location, please visit www.mywelcomecenter.com . The requirements may change without notice.
Reservations. This package guarantees hotel accommodations for a family of 4 (excluding children under 2) on a space available basis. Minimum room occupancy of 2 travelers is required. Travel dates requested inside of 30 days are limited, and are based on hotel availability. If your package contains multiple destinations, you may split your vacation into multiple trips during separate visits. Accommodations do not include incidentals such as resort fees, hotel taxes, gratuities, meals, parking, and transportation. Resort fees and hotel taxes may vary based upon date of travel and destination, which Purchaser must pay directly to the hotel or property. Reservations for special events and peak travel dates for certain destinations may require an additional fee varying from $20 to $200 per night (Additional costs may vary by property, travel dates selected, and destination). This vacation package expires 12 months from the date of purchase. All travel dates must be completed within the 12 month period. Package extensions are available for purchase upon request. To learn more about package extensions, please log into your account through www.etourandtravel.com/login. Failure to check-in to your scheduled reservation(s) will result in the traveler being charged for the currently published nightly rate to the credit card on file.
Reservation Change and Cancellation Policy. We understand that things happen and emergencies arise. For that reason, ETourandTravel offers a flexible reservation cancellation policy. Please call Customer Service at 407-515-2400 to discuss cancellations or make changes. Cancellations or changes to your active reservations within 15 days of arrival will result in the traveler being responsible for the full retail rate of the first night at the reserved property.
Washington Required Disclosure. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.
Package Cancellation Policy. Purchasers should rely only on the written representations contained herein. Purchasers have 30 days from date of purchase to cancel the vacation package for a full refund. After the 30 day period, this prepaid vacation package is nonrefundable. If traveler has active reservations on their account, the reservation cancellation policy will still apply. To discuss cancellation options, please call 407-515-2400.
Rental Car. If your package includes a Florida car rental, you must call 407-515-2400 to reserve and confirm pick up location and dates(7 days advanced notice required). Car rentals can be picked up at any non-airport location outside of Florida for up to $49 for weekly reservations and up to $10 a day for daily reservations. Car rentals picked up in the state of Florida are only available at the following airport locations: Orlando, Sanford, Daytona Beach, Tampa, and Ft. Lauderdale. Select packages with car rentals will be given Economy level cars unless otherwise stated in the travelers account online. If you are interested in adding a rental car to your vacation or upgrading your existing rental, please log into your account at www.etourandtravel.com/login. The car rental must be used in conjunction with hotel accommodations associated with this package. Drivers must be at least 25 years old (standard car rental agency policy). Driver is responsible for standard taxes, optional surcharges, optional insurance, upgrades, additional rental days and/or applicable drop off charges. If applicable, these fees are billed by the car rental agency upon pick-up or drop-off.
Attraction Tickets or Other Promotional Items. If your package includes attraction tickets or similar promotional items, they will be issued upon completion of the resort presentation at each destination.
Air Fare Coupon. ETT is a full service Travel Agency for your convenience. Based on airfare quoted at the time of purchase, you could be eligible for an airbucks discount varying $25-$100 off ticket price. You must have written confirmation of your itinerary prior to booking non-refundable airfare. Please call at 800-333-5270.
Failure to attend the vacation ownership presentation or meet the other requirements set forth in these terms and conditions, you understand that you will be charged the full retail value for accommodations and any gift(s) received less the purchase price of the vacation package.
Washington Seller of Travel Registration Number: 602 605 614 001 0001
Iowa Travel Agency Registration Number: 471
California Seller of Travel Registration Number: 2039656-50
California law requires sellers of travel to have a trust account or bond. This business has a bond issued by CA. This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund.
FOR FURTHER INFORMATION, PLEASE VISIT www.ETourandTravel.com OR Call 407-515-2400